Terms & Conditions

Changes & Cancellations
All changes and cancellations to registrations need to be made in writing to the Conference Managers. Do not submit another registration form.

REGISTRATION
Registration Cancellation Policy – Full Conference and Day Registrations 

Registration can be transferred to another person. Please forward all details in writing to the Conference Managers.

• For any cancellation of registration between 150-90 days of the Conference, the registration fee will be refunded less a $350.00 administration fee.
• For any cancellation of registration within 90-45 days of the Conference, the registration fee will be refunded less a $500.00 administration fee.
• For any cancellation of registration within 44-0 days of the Conference, the full registration fee will be non-refundable.

Registration Upgrade from Day Registration In-Person to Full Registration  

Registration can be upgraded at anytime following registration from Day Registration to Full Registration.  The fee for upgrade will be based on the original registration date.

Registration Cancellation Policy – Master Class
Registration can be transferred to another person. Please forward all details in writing to the Conference Managers.

• For any cancellation of registration between 180-150 days of the Conference, the registration fee will be refunded less a $45.00 administration fee.
• For any cancellation of registration between 150-90 days of the Conference, the registration fee will be refunded less a $65.00 administration fee.
• For any cancellation of registration within 90-45 days of the Conference, the registration fee will be refunded less a $85.00 administration fee.
• For any cancellation of registration within 44-0 days of the Conference, the full registration fee will be non-refundable.

WELCOME RECEPTION
Inclusive Welcome Reception Tickets can be transferred to another person. Please forward all details of transfer in writing to the Conference Managers.

• For any cancellation of inclusive Welcome Reception Tickets, no amount will be refundable.
• For any cancellation of additionally Purchased Welcome Reception Tickets within 21-0 days of the Conference, the Welcome Reception Ticket fee will be non-refundable.

OPTIONAL CONFERENCE DINNER
Conference Dinner Tickets can be transferred to another person. Please forward all details of transfer in writing to the Conference Managers.

• For any cancellation of Dinner Tickets within 21-0 days of the Conference, the Conference Dinner Ticket fee will be non-refundable.

ACCOMMODATION

Accommodation Booking Policy
In order to secure your accommodation booking, your credit card details will be supplied to the Hotel via our secure Credit Card Vault as a booking guarantee. Refer to the Conference Website to see if the Hotel will charge any amount prior to arrival. 

Accommodation Pre-Payment
You may wish to pay for all nights’ accommodation at time of booking – please contact the Conference Managers to make arrangements. Credit card surcharge may apply.

Debit/Credit Card / Cash Deposit on Check-In
A cash deposit or Debit/Credit Card hold may be placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals, through your date of check-out and such hold may not be released for 72 hours from the date of check-out or longer at the discretion of your card issuer. This pre-authorised amount is set aside by the credit card company will affect the available funds balance or spending limit on the credit card. The amount requested by the Hotel/Apartments varies according to the individual Hotel conditions. If you wish to confirm the actual amount, please contact the Hotel/Apartments directly.

Third Party Credit Card Payment (Card Holder NOT Present)
Where the credit card holder will not be present at check-in, a Third Party Credit Card Form will need to be completed for each accommodation booking. Visit the accommodation section of the website under each Hotel for their relevant form.

Credit Card Surcharge
All Hotels charge a credit card surcharge for credit card payments. These charges vary from Hotels - as a guide, the current rates charged for the Hilton Darwin is 1.5% (subject to change without notice). If you wish to confirm the actual amount, please contact the Hotel directly.

Minimum Night Stay
Some Hotels have a minimum stay requirement and nightly room rates may vary. The Terms and Conditions for each Hotel/Apartment are detailed on the Accommodation section of the website.

Accommodation Cancellation Policy
For any rooms cancelled up to 14 days prior to arrival, an administration fee of $40.00 will apply. For Hotel cancellation charges please check the Conference Website under the individual Hotel.

Accommodation Changes
Accommodation can be transferred to another person. Alterations to your accommodation booking will not be accepted over the telephone. All amendments must be made in writing. For individual accommodation booking changes, an administration fee of $40.00 will apply to each change. Cancellation of accommodation is considered a change.

Accommodation No-Show Policy
All none arrivals to the Hotel, the full amount of accommodation booked will be charged.

Refund Policy
Refunds will be made in line with the Conference Terms and Conditions. No refunds will be made for non-attendance at the Conference.

Registration Acceptance Policy
Registrations will not be considered confirmed until full payment is received.

Sponsorship Cancellation Policy

• Any Sponsorship cancelled more than 150 days from the Convention will incur a 50% cancellation fee.
• Any Sponsorship cancelled within 150 days from the Convention will incur a 100% cancellation fee.

Exhibition Cancellation Policy

• Any cancelled after the Exhibition Booking is received by the will incur a cancellation fee equal to 50%.
• Any cancelled within 150 – 120 days of the Conference will incur a cancellation fee equal to 75%.
• Any cancelled within 120 days of the Conference will incur a cancellation fee equal to 100%.

Exhibition Space Allocation
Exhibition Space are allocated in the first instance to Sponsors and then as assigned by Conference Committee.

Payment
On completion of your Registration, Sponsorship or Exhibition Booking, you will receive a Confirmation email and a Tax Invoice.  All amounts listed are in Australian Dollars (AUD), inclusive of GST and is to be paid within 14 days of invoice.

International Payments
International payments must be in Australian Dollars (AUD) and paid by Credit Card or International Money Transfer and free of all charges. This detail will be listed on the Tax Invoice.

ABN
Australian College of Children & Young People's Nurses (ACCYPN)
ABN: 52 133 086 601